Contact us

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For general enquiries please use this email address to contact us.

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Lytchett House
13 Freeland Park
Wareham Road
BH16 6FA

We use a third party, UK Postbox, to manage our mail. Please do not send any personal data or medical records to this address, as there is no on-site secure data storage.

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Follow us on social media

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We monitor our social media accounts Monday to Friday, 9am-5pm. We do not record safety concerns raised through social media, nor respond to all comments we receive. You can find other ways to contact us below, including how to tell us about a patient safety concern.

Feedback Forms

Patient safety investigations

Tell us what you think about our patient safety investigations and your experience with our organisation. All the comments we receive help us to improve.

Submit investigation feedback


Please share your feedback about the HSSIB website. All comments are reviewed by the communications team and help us to improve our content and the way the website works.

Submit website feedback

Share a patient safety concern

You can complete our online form to tell us your concerns about a healthcare experience.

If you are unable to complete the online form, you can email us at to request a phone call.

Please read through the information on the how to tell us about a patient safety concern page before you get in touch.

Request information

Information in other formats and languages

If you would like to request any of the information we publish in another format or language, please email This includes easy read and British Sign Language, as well as any other language or need.

Subject access requests

You can make a subject access request to find out if we use or store any of your personal data. Please email your subject access request to You can read our privacy notice to find out how we use and protect your information.

Freedom of information

If you would like to make a request for information under the Freedom of Information Act 2000, please email your request to


Find out how to share a concern, complaint or compliment with us.

Caldicott Guardian

A Caldicott Guardian is a senior person responsible for protecting the confidentiality of people’s health and care information and making sure it is used properly. Our Caldicott Guardian is Philippa Styles, Director of Investigations.

You can email our Caldicott Guardian at

Enquiry Form