Learning response review and improvement tool

The 'Learning Response Review and Improvement Tool' is intended to be used by:

  • Those writing learning response reports following a patient safety incident or complaint, to inform the development of the written report.
  • Peer reviewers of written reports to provide constructive feedback on the quality of reports and to learn from the approach of others.

Development of this tool was informed by a research study which identified ‘traps to avoid’ in safety investigations and report writing.

The tool was originally developed by NHS Scotland. It has been further refined in collaboration with the Health Services Safety Investigations Body (whilst we were the Healthcare Safety Investigation Branch) and NHS England after being piloted in approximately 20 NHS trusts and healthcare organisations in England.

The content validity of the tool is currently being assessed.

Download the tool (accessible PDF)