Melanie Ottewill

Melanie has extensive experience of healthcare safety investigation. She joined our legacy organisation, the Healthcare Safety Investigation Branch (HSIB), in 2017. She is a chartered member of the Institute of Ergonomics and Human Factors.

Prior to joining us, Melanie had worked in the NHS for over 30 years, initially in clinical roles and then in leadership roles including Head of Complaints and Head of Patient Safety, in a large acute NHS trust. 

Melanie also has significant teaching experience and holds a postgraduate qualification in medical education. She has designed and delivered courses on all aspects of healthcare investigation including the compassionate involvement of patients, families and staff. Her professional interests include building and supporting investigation expertise in the NHS. 

Last updated: 1 July 2026.