In September, the project team received the 2026 John Horder Practitioner Team Award from the Centre for the Advancement of Interprofessional Education (CAIPE) and the Royal Society of Medicine. The prestigious award recognised ‘Making Remote General Practice Safer’, developed through a collaboration between Bangor University, the University of Oxford, NHS Resolution and HSSIB.
The project developed training resources for whole general practice teams, bringing our national patient safety investigation expertise together with clinical, research and indemnity perspectives. The training was piloted with six NHS general practices across England, Scotland and Northern Ireland. This stems from our investigation ‘Digital tools for online consultation in general practice’, which identified gaps in training for online consultations and risks to patients who cannot use digital tools, highlighting the need to support safe implementation.
Nick Woodier, Senior Safety Investigator who represented HSSIB on the project, said: "We welcome this recognition of a shared effort. Working with colleagues across organisations offers an opportunity to look at patient safety from different perspectives, rather than treating it as the responsibility of one profession.
"Our focus should be on understanding the systems around healthcare, the needs of the whole team and how patients can access support. We want learning from our patient safety investigations to help healthcare teams in practical ways. It is a privilege to contribute alongside our partners to that goal."
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