Outpatient appointments intended but not booked after inpatient stays

From the investigation: Outpatient appointments intended but not booked after inpatient stays

Recommendation date:

Safety recommendation

HSIB recommends that NHSX’s What Good Looks Like programme includes a requirement for organisations to be responsive to HSIB reports and recommendations within the ‘Safe Practice’ section of its guidance.

Response:

NHSX have actioned this recommendation and it will be published in the What Good Looks Like guidance. Timeline: Complete.

Response received on 23 July 2021.

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