Local integrated investigation pilot 2: Incorrect patient details on handover

From the investigation: Local integrated investigation pilot 2: Incorrect patient details on handover

Recommendation date:

Safety recommendation

HSIB recommends that the Ambulance Trust carries out additional personal identification data verification when a successful Patient Demographic Service search via NHS Spine has not been achieved.

Response:

The Ambulance Trust responded to this safety recommendation and described their action to include ‘Obtain FULL PDS Match and double check details are correct’ into their protocols.

Response received on 2 March 2022.

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