Safety recommendation
HSIB recommends that the nursing home implements a mechanism to use care records with the lowest risk of having incorrect personal identification data during interactions with the wider healthcare system.
Response:
The nursing home responded to this safety recommendation and described their following actions:
- Review of local systems around documentation of personal identification data that is shared with other organisations.
- Introduction of additional measures including checking of pre-admission information with a patient’s respective GP.
- Weekly and monthly audits of all documentation containing personal details.
- A new hospital transfer pack to ensure accurate personal information is passed on to an ambulance crew.
Response received on 10 May 2022.