Safety recommendation
HSIB makes the following regional safety recommendation
HSIB recommends the Acute Trust work with the Ambulance Trust to develop and implement a standardised approach to verifying and confirming a patient’s identification during the handover process.
Response:
The Acute Trust responded to this safety recommendation and described their following actions:
- Exploration of system functionality for automatic transfer of an incoming patient's NHS number from ambulance to emergency department systems.
- Ensuring clinical staff are aware of the potential consequences of poor patient registration and issues at handover.
- A standard approach to handover is in place.
Response received on 25 February 2022.