Safety recommendation
HSIB recommends that the Acute Trust develops and implements a standardised approach to patient identification in the emergency department.
Response:
The Acute Trust responded to this safety recommendation and described their following actions:
- Reinforcing of correct processes around patient identification for emergency department receptionists.
- Review of Trust systems to ensure software and identity bands support the checking process.
- Working with the Ambulance Trust to support handover of correct patient information.
Response received on 25 February 2022.