Safety recommendation
It is recommended that NHSX develops a process to recognise and act on digital issues reported from the Patient Safety Incident Management System.
Response:
We acknowledge and agree with the report’s recommendation that a process should be developed to recognise and act on digital issues reported from the Patient Safety Incident Management System. In response to this recommendation we have drafted a process and plan to work alongside NHSE [NHS England and NHS Improvement] to fully develop this.